Contact TradeReality

Talk to the humans behind the Reality Check workspace.

Most requests resolve in one reply when you include the URL, Ko-fi receipt email, and what you expected to happen.

We never contact you first with offers.

Ignore any message that claims to be us asking for deposits, broker screenshots, or investment pitches. We only reply from support@trade-reality.com and never request credentials.

Email support

support@trade-reality.com is the fastest path when something breaks or billing feels off. Drop a quick summary and the URL you were on so we can land in your context immediately.

Attach screenshots whenever possible. Clear artifacts usually mean one reply fix.

Email support

Office hours

Supporter memberships include optional check-ins focused on journaling rituals, Ko-fi unlock troubleshooting, and Goal Lab pacing.

Calls stay educational-only. We share agendas up front so nothing feels salesy.

View membership guide

Policies & scope

Refund rules, privacy posture, and the educational-only statement live in Legal. Reviewing them answers most compliance questions.

Still unsure? Reference the policy section when you send the form so we know what to clarify.

Open legal

What to include

Ko-fi email or TradeReality account email so we can find your profile quickly.
The exact page or feature where the issue appeared (copy/paste the URL).
What you expected versus what you experienced so we replicate the same path.

Prefer async help? Use the support form any time. We only use your data to respond to the specific ticket.